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  • You can enable by default the Call Recordings, choosing the format (.gsm or .wav)
  • Max Preview and Records per page are related to the Analytics - Reports section, about the data disposition in the preview report and in the complete report

  • the Auto Answer Settings:
    • if the Auto Answer is enabled, 
    • the Auto Answer timer
    • if the Auto Answer option is shown to Agents on the Phonebar or not
  • The default SIP type: SIP or WebRTC
  • if the Auto Logoff is enabled or not.

Info

Here you can find info about the Auto Answer and Auto Logoff options.

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