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Login
Log in to https://YOUR-MOTION-IPADDRESS/login (insert the name of your actual server) using your login name and password:
Thanks to the intuitive Admin Web Interface, it is possible to configure the overall XCALLY environment:
🔐 Log In with Security Suite enabled
If the Security Suite is enabled, the password must respect the following security rules: it must contain at least 8 characters and have at least 1 lowercase character, one uppercase character, one numeric character and one of the following special characters ~!@#$%^&-_=+[{]}.
Any time the password is changed, the new one must be different from the old one.
The new password will last 90 days: after that it must be changed again.
You will be informed at login, starting from 15 days before password expiration:
Forget your password
Click on Forgot Password?
Enter the e-mail address associated to the login name
3. You will receive a link via email. Click on this link and change the password (This link expires in one hour: if you cannot use it you should start a new reset procedure).
This function works only if SMTP service is set properly.
If the Security Suite is enabled, the new password must respect the following security rules: it must contain at least 8 characters and have at least 1 lowercase character, one uppercase character, one numeric character and one of the following special characters ~!@#$%^&-_=+[{]}.
🆘 Socket Disconnection for Network Problems
If you encounter a network problem during your XCALLY Motion work session, you will be warned by this error message:
It will disappear when the connection is reestablished.
⏱️ License Expiration Notification at Login
If you are notified your license is going to expire:
please verify your License and contact our team at license@xcally.com ASAP!
If you access Web GUI and you receive Error “Unknown authorization format”