...
- Phone bar
- Fixed manual recordings from xCALLY Phonebar for Inbound calls
Version 2.4.13
Additions
- Contact Management
- Possibility to set the disposition in the Call History
- Disposition management (Create/Edit/Delete)
...
- Tiger Dial
- Fixed SHOW_DISPOSAL functionality
- Fixed minimum value for settings in Advanced Status (Processes)
- Changed the label Status with Contact Status in the Spooler (Processes)
- Analytics
- Fixed bug for "Extract All" in Reports section
Version 2.4.12
Additions
- Tiger Dial
- spooler section: added sort and search functionalities
...
- Bug fix in schelude reports send with SMTP
Version 2.4.11
Additions
- Multi-language: Added the GUI Arabic Language
...
- Added voice codecs into the codecs table
Version 2.4.10
Additions
- Integrations - Desk.com
- Added Custom Fields, Custom Variables and Tags into the Desk.com Case
- Added OAuth 1.0 instead of the Basic Authentication
...
- Fixed Recordings download redirect
- Fixed Phone bar status messaging
- Updated body text in cloud.xcally.com registration page
- Fixed ACW queue check
- Fixed cronjob backup time interval check
Version 2.4.8
Additions
- Queues - SMART ACW
...
- Agent After Call Working parameter: Deprecated
- Old ASR: Removed
Version 2.4.7
Additions
- Trunks
- Added trunk encryption and transport
...
- Demo
- Fixed demo version check in case of update
- Enabled new modules for demo registration
Version 2.4.6
Additions
- Realtime - Agents
...
- Fixed auto reset in Asterisk Manager
- Increased logfiles size and number of relative backups
- Fixed error displaying for Recording section
- Added Zendesk Agent lookup logs
- Fixed license cell width
Version 2.4.5
Additions
Cronjob - General Settings
...
- Added NO QUEUE value to tigerdial queue xeditable
- Added empty option for tigerdial contact timezone
- Fixed tigerdial csv upload for empty phone values
- Fixed tigerdial single contact insert with empty fields
Version 2.4.2
Bug-fix
- Fixed column sorting for contact-management tables
- Fixed global search for contact-management tables
...
Version 2.4.1
Additions
License order - Contact Management
...