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Version 2.4.16
Additions
- Freshdesk integration
- added the Check connection button, in Settings -> Integrations
- added the possibility to use Tags
- /wiki/spaces/XS/pages/1762853078
- added the possibility to choose Classic/Next Gen interface
Database
- Added column open_next_gen in the integrations table
Bug-fix
Fixed property caller name in the Freshdesk ticket message
Fixed message direction in Desk.com ticket message (outbound/label tag)
Fixed contact list limitation for Tiger Dial
Fixed Agent, Sip and Queue creation (name must be without special chars)
Version 2.4.15
Additions
- Freshdesk integration
- Added permission filtering in Recordings section (Agent/Queue)
- Added manual recording row inside the Recordings section (type marked as Phonebar)
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- Fixed created_at column in Cally Square recordings (now it is fill with the rigth date)
- Fixed time column for Cally Square events in table queue_log (now it is fill with the rigth date)
- Fixed Agent pagination in Realtime
- Removed UniqueId tag in Desk.com integration
- Removed UniqueId label in Freshdesk integration
- Fixed outbound trigger (add route id in User Event)
- Added possibility to restore default logo (Header logo and Login logo)
- Fixed report Login for event compatibility
Version 2.4.14
Additions
- Possibility to upload an image for Header and Login logo (Settings -> General -> Header Logo and Login logo)
- Realtime Paginations: Agent and Dialplan
- Added Tiger Dial Realtime (from Tiger Dial Implementation 120)
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- Phone bar
- Fixed manual recordings from xCALLY Phonebar for Inbound calls
Version 2.4.13
Additions
- Contact Management
- Possibility to set the disposition in the Call History
- Disposition management (Create/Edit/Delete)
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- Tiger Dial
- Fixed SHOW_DISPOSAL functionality
- Fixed minimum value for settings in Advanced Status (Processes)
- Changed the label Status with Contact Status in the Spooler (Processes)
- Analytics
- Fixed bug for "Extract All" in Reports section
Version 2.4.12
Additions
- Tiger Dial
- spooler section: added sort and search functionalities
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- Bug fix in schelude reports send with SMTP
Version 2.4.11
Additions
- Multi-language: Added the GUI Arabic Language
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- Added voice codecs into the codecs table
Version 2.4.10
Additions
- Integrations - /wiki/spaces/XS/pages/1762853078
- Added Custom Fields, Custom Variables and Tags into the Desk.com Case
- Added OAuth 1.0 instead of the Basic Authentication
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