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Version 2.4.16
Additions
- Freshdesk integration
- added the Check connection button, in Settings -> Integrations
- added the possibility to use Tags
- /wiki/spaces/XS/pages/1762853078
- added the possibility to choose Classic/Next Gen interface
Database
- Added column open_next_gen in the integrations table
Bug-fix
Fixed property caller name in the Freshdesk ticket message
Fixed message direction in Desk.com ticket message (outbound/label tag)
Fixed contact list limitation for Tiger Dial
Fixed Agent, Sip and Queue creation (name must be without special chars)
Version 2.4.15
Additions
- Freshdesk integration
- Added permission filtering in Recordings section (Agent/Queue)
- Added manual recording row inside the Recordings section (type marked as Phonebar)
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Add new fields in the integration table in order to handle Desk.com configuration
Version 2.4.9
Additions
- Integrations - /wiki/spaces/XS/pages/1762853078
- Added the new xCALLY - Desk.com integration
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- Fixed Recordings download redirect
- Fixed Phone bar status messaging
- Updated body text in cloud.xcally.com registration page
- Fixed ACW queue check
- Fixed cronjob backup time interval check
Version 2.4.8
Additions
- Queues - SMART ACW
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- Agent After Call Working parameter: Deprecated
- Old ASR: Removed
Version 2.4.7
Additions
- Trunks
- Added trunk encryption and transport
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- Demo
- Fixed demo version check in case of update
- Enabled new modules for demo registration
Version 2.4.6
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Additions
- Realtime - Agents
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- Fixed auto reset in Asterisk Manager
- Increased logfiles size and number of relative backups
- Fixed error displaying for Recording section
- Added Zendesk Agent lookup logs
- Fixed license cell width
Version 2.4.5
Additions
Cronjob - General Settings
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- Added NO QUEUE value to tigerdial queue xeditable
- Added empty option for tigerdial contact timezone
- Fixed tigerdial csv upload for empty phone values
- Fixed tigerdial single contact insert with empty fields
Version 2.4.2
Bug-fix
- Fixed column sorting for contact-management tables
- Fixed global search for contact-management tables
Version 2.4.1
Additions
License order - Contact Management
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- Fixed recordings section
- Fixed monitor section
- Increased mysql connections limit to 50
Version 2.4.0
Multi-language: now available the French GUI
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