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The Motion versioning follows the Semantic Versioning guidelines.

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[XM-1502] Implementation of Whisper Trascribe with OpenAI for Voice Recordings transcription → AI Tools with Open AI Whisper

[XM-1518][XS-9402][XS-10014] Improvements and implementation for the swagger page https://YOUR_SERVER_ADDRESS/swagger-ui

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[XM-1618][XM-1709][XM-1710] Improvement of Timings feature: time picker component (to select start time and end time) and weekdays selectbox have been updated → https://xcally.atlassian.net/wiki/spaces/XM/pages/2206367745/Timings#%5BhardBreak%5DTimingQueue+timings#%5BhardBreak%5DTiming-Creation
Moreover a warning appears if you try to delete an active timing → https://xcally.atlassian.net/wiki/spaces/XM/pages/2206367745/Timings#ListQueue+timings#List-of-Queue-Timings

[XM-1621] Improvement of Timings feature to solve race condition problem: if you create several timings that end at X time and others that start simultaneously at the same X time, the agent always views the correct queues connected

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[XM-1336][XM-1338][XM-1406][XM-1407] Implementation ofQueue Timing Feature → Timings Queue timings

[XM-1381] [XS-9144] Setting Alias in Queue Group, this field must be visible in Realtime Queue Calls overview

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  • [XM-391] [XS-7310] Fixed issue with Chat Offline messages not saved in HTML format on DB

  • [XM-685] [XS-7897] Fixed issue with pagination of Accounts Realtime in Email section

  • [XM-881] [XS-8469] Fixed issue with Telephones Realtime, not updating correctly → Given one or more telephones, when the browser is refreshed, then the state and the status column should be updated correctly and, when the telephones are offline, then the state should be unavailable and the status should be unreachable

  • [XM-954] Fixed issue with Motion Bull, wrongly overwriting the variable originated on VoiceQueueSummary

  • [XM-962] Fixed issue with Motion Bull, not scheduling the date correctly →https://xcally.atlassian.net/wiki/spaces/XM/pages/2092007617/Edit+Modify+Queue+Campaign#Hopper

  • [XM-981] [XS-8454] Fixed issue with migration from V2 to V3

  • [XM-982]Fixed graphic issues on Voice recordings section

  • [XM-994] [XS-8499] [XS-8517] Fixed issue with Voice Recordings, not visible from the specific section

  • [XM-998] Fixed issue with Voice Recordings, not working without ffmpeg installed

  • [XM-1000] [XS-8499] [XS-8527] Fixed issue with CallySquare Recordings, not playable from the Web Interface

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  • [XM-75] [XS-6127] Fixed issue with Email Interactions section Advanced filters

  • [XM-86] [XS-6475] [XS-6959] [XS-7218] Fixed issue with the trigger CM popup, when multiple contact have same telephone → If enabled, when a call is answered, a trigger open the caller's Contact Manager. If there are multiple contacts with the same number, a popup opens with the contact data associated with that phone number. The Agent can select the right contact and proceed. The popup view has been fixed

  • [XM-210] Logo and Avatar images are now saved correctly in the Chat Website Snippet Configuration

  • [XM-409] [XS-7268] [XS-7444] Fixed issue with Scheduler not sending reports by email

  • [XM-420] [XS-7382] Fixed issue with Omni Channels attachments size → Attachments must be max 16MB

  • [XM-435] [XS-7424] XCALLY now correctly converts WAV files codec uploaded in Sounds → Given a file audio in the Sounds (Tools section), when the sound is used in a Cally Square project, then the audio file is played properly

  • [XM-455] Fixed issue with redirecting calls to an Agent as User/Supervisor from the Queue Calls Reatilme section

  • [XM-456] [XS-7457] Fixed issue with Intervals not working when hiding chat snippet from left and right swipe out

  • [XM-509] [XS-7465] Fixed issue with Presence Refresh delay (Omnidesktop Interface)

  • [XM-558] Fixed issue with phonebar call popup → When generating calls from the omnichannel desktop using the phonebar API, the popup with the message Call properly handled is correctly displayed

  • [XM-571] [XS-7719] [XS-7754] [XS-7756] [XS-7763] [XS-7771] [XS-7773] [XS-7787] [XS-7788] [XS-7832] Fixed issue with Voice Recordings section → Voice recordings length is visible and filters works properly

  • [XM-606] Fixed issues on predictive dialing method using Motion Bull campaigns

  • [XM-654] Fixed issue with Advanced Search not using the FULL TEXT index for Omnichannel interactions

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