Bots

Dialogflow

DEPRECATED FROM REL. 2.5.7

Description

This box allows you to build a voice bot using the Google Dialogflow integration (click clip1 and clip2 and learn more about this topic!)

Parameters

• Label: here you can type a brief description

• Key: your acquired client api key from the console.dialogflow.com account

• Text: the text you want to send

• Language: the language you want use for the bot

The Dialogflow block saves the results in the following variables:

• • DIALOGFLOW_SOURCE: Request source name. 

  • DIALOGFLOW_RESOLVEDQUERY: The query that was used to produce the result.

  • DIALOGFLOW_ACTION: Matched Dialogflow intent action name.

  • DIALOGFLOW_SPEECH: Text to be pronounced to the user.

  • DIALOGFLOW_SCORE: Matching score for the intent (0-1).

  • DIALOGFLOW_STATUSCODE: Response status code. For more information, please see here https://dialogflow.com/docs/fulfillment#errors

  • DIALOGFLOW_ENDCONVERSATION: True when 'end conversation' flag is set for the matched dialogflow intent. Useful when you want to transfer a call to an agent (true/false).

  • DIALOGFLOW_ISFALLBACKINTENT: True when matched dialogflow intent is fallback intent (true-false).

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DialogflowV2

available from rel. 2.5.7

Description

This box allows you to build a voice bot using the Google Dialogflow integration

Explore this documentation to find out How to retrieve Google Key for Cally Square blocks

Parameters

• Label: here you can type a brief description

• Project ID: Cloud Platform project ID

• Client Email: email address associated to Service Account Key

• Private Key: private key associated to Service Account Key

• Language: the language you want use for the bot

• Text: the text you want to send

The DialogflowV2 block saves the results in the following variables:

• • DIALOGFLOW_ACTION: Matched Dialogflow intent action name

  • DIALOGFLOW_ALLREQUIREDPARAMSPRESENT: True if all required parameter values have been collected (true-false)

  • DIALOGFLOW_ENDCONVERSATION: True when 'end conversation' flag is set for the matched dialogflow intent. It is useful when you want to transfer a call to an agent (true/false)

  • DIALOGFLOW_FULLFILLMENTTEXT: The text to be pronounced to the user or shown on the screen

  • DIALOGFLOW_INTENTNAME: The unique identifier of the intent

  • DIALOGFLOW_INTENTDISPLAYNAME: The display name of the intent

  • DIALOGFLOW_ISFALLBACKINTENT: True when matched dialogflow intent is fallback intent (true-false)

  • DIALOGFLOW_LANGUAGECODE: The language that was triggered during intent detection

  • DIALOGFLOW_QUERYTEXT: User input

  • DIALOGFLOW_RESPONSEID: The unique identifier of the response

  • DIALOGFLOW_SCORE: Matching score for the intent (0-1)

  • DIALOGFLOW_SPEECH: Text to be pronounced to the user

  • DIALOGFLOW_RESOLVEDQUERY: The query that was used to produce the result.

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Amazon Lex

available from rel. 2.0.77

Description

This box allows you to build a voice bot using the Amazon Lex integration.

For additional information see https://docs.aws.amazon.com/en_us/lex/latest/dg/getting-started.html

Parameters

• Label: here you can type a brief description

• Access Key ID and Secret Access Key: AWS security credentials. Required: Yes 
  (see http://docs.aws.amazon.com/sdk-for-java/v1/developer-guide/credentials.html )

• Region: AWS regional endpoint. Required: Yes (see http://docs.aws.amazon.com/general/latest/gr/rande.html#pol_region)

• Bot name: the bot name. Required: Yes

• Text: the text you want to send. Required: Yes

The Amazon Lex block saves the results in the following variables:

• • AWS_LEX_INTENTNAME: The current user intent that Amazon Lex is aware of. (Read more)

  • AWS_LEX_MESSAGE: The message to convey to the user. 

  • AWS_LEX_MESSAGEFORMAT: The format of the response message. (Read more)

  • AWS_LEX_DIALOGSTATE: Identifies the current state of the user interaction. (Read more)

  • AWS_LEX_SLOTTOELICIT: If the AWS_LEX_DIALOGSTATE value is ElicitSlot, returns the name of the slot for which Amazon Lex is eliciting a value.

  • AWS_LEX_SLOT_*: The intent slots that Amazon Lex detected from the user input in the conversation. (ex. AWS_LEX_SLOT_PICKUPCITY)

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