Adjustments
- XCALLY Knowledge (Unlicensed)
- Product Knowledge
To make changes to shifts that have already been published, you can access to Manage Adjustments.
Selecting the spot and the week to modify, you can see published shifts like yellow boxes and click on a specific shift to edit or delete it.
So you can make adjustments manually on the desired shift(s) and you can also use ticker option to make changes:
For example you can modify one or several shifts:
clicking on the button with ticker
selecting work shifts to change
choosing from 3 dots menu the action to apply:
- select/deselect all shifts
- edit availabilities
- applicable or remove applicable
- move so the selected shifts will be shifted by the selected time
- resize (so expand/shrink by a selected time)
- clone to the same days in the target week
- assign to a specific employee
- make them unassigned
- pin or unpin work shifts
- delete shifts
Then clicking again on button with ticker, you will deactivate the edit option.
If you have unassigned shifts on a published week or for example you add an unavailability on a scheduled employee, you can click on Reschedule feature to launch algorithm to obtain a new planning solution with all shifts assigned to available employees.