Billing section

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Last updated: May 24, 2022
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Billing

Plans

 






In the Plans sections, Vidaoo sessions and plans can be configured. 

Vidaoo was born from the idea of ​​self-provisioning. Vidaoo allows the user, in complete autonomy, to modify the plan (e.g. the number of concurrent sessions, even for short periods).

 

  • Once you have chosen one of the standard plans, simply click "continue" to be directed to the customer portal section and proceed with the subscription. Finally, it is possible to interrupt the active subscription in total autonomy.

Payment is made recurring and automatically and in the event of non-payment, the license is deactivated (impossibility of use) until the payment is renewed.

N.B. At the time of registration, the user has the opportunity to try the Vidaoo solution for 30 days for free (one concurrent video session) and, at the same time, he can choose to subscribe to a plan.

 

  • After making the payment, you can change your plan. Click on  «manage» button to update or cancel your subscription .



  • In case of an upgrade, you will be offered which plan you would like to upgrade to:

  • Billing information is also shown in the Profile Page:

  • Your current plan will be shown on your "Plans" section, complete with the renewal information (date and payment method)