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- Freshdesk integration
- Added permission filtering in Recordings section section (Agent/Queue)
- Added manual recording row inside the Recording section Recordings section (type marked as 'Phonebar')
Database
- Added enum type (freshdesk) in column type in the integration table
- Added column id_source in table agent_log, cdr, call_log and queue_log
- Changed type of column inbound to INT in order to support the new type 'Phonebar' (recordings table)
- Edited trigger route_after_insert and route_after_update
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- Possibility to upload an image for Header and Login logo (Settings -> General -> Header Logo and Login logo)
- Realtime Paginations Paginations: Agent and Dialplan
- Added TigerDial Tiger Dial Realtime (from Tiger Dial Implementation 120)
Database
- Added logo_login and logo_header columns in table core
- Added outbound_socket_port column in table core
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- Contact Management
- Possibility to set the disposition in the Call History
- Disposition management (Create/Edit/Delete)
- Integrations
- Possibility to set a Custom Field with a Custom Variable (available in Zendesk, SugarCRM, SalesForce and Desk.com integration Salesforce and Desk integration)
Database
- Added disposal column in contacts_call_logs table
- Added table dispositions
Bug-fix
- Queues
- Fixed parameter for leavewhenempty and joinwhenempty (loose)
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Multi-language: Added the GUI Arabic Language
- VoiceMailVoicemail
- added the possibility to insert options inside the VoiceMail appication from Dial Plan
- added the possibility to insert options inside the VoiceMail block in Cally Square
- Added voice codecs for Sip
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Version 2.4.10
Additions
- Integrations - Desk.com
- Added Custom Fields, Custom Variables and Tags into into the Desk.com Case
- Added OAuth 1.0 instead of the Basic Authentication
- Realtime
- Added Partial Pause
- Update
- Added check open ports
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Add new fields in the integration table in order to handle Desk.com configuration
Version 2.4.9
Additions
- Integrations - Desk.com
- Added the new xCALLY new xCALLY - Desk.com integration
- Phone bar
- Added the After Call Working phone bar messages
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- Fixed Recordings download redirect
- Fixed Phone bar status messaging
- Updated body text in cloud.xcally.com registration page
- Fixed ACW queue check
- Fixed cronjob backup time interval check
Version 2.4.8
Additions
Queues - SMART ACW
Added the Smart After Call Working feature in the Advanced Settings.
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