Third Party Apps Integration




XCALLY Motion offers the integration of a wide range of third party applications, which is obtained in several ways:

  • triggered and ready-to-use integration;
  • integration via external apps, which the customer can choose and install;
  • integration as new Channel;
  • integration as a new extension of XCALLY modules (e.g. Cally Square, SMS and so forth);
  • integration hints for developers;
  • procedure or configuration steps.


In the following list you can find the Third Party Products XCALLY Motion V.2 has been integrated with.


Click on the link (text in blue) to go to the topic wiki page (the linked page is shown to authorized users only):


Application NameIntegration withIntegration Type

Amazon

  • AWS Polly TTS
  • LEX
  • new extension (Cally Square)
  • new extension (Cally Square)
Asterisk
  • CLI
  • external app (plugin)
Bandwidth
  • SMS
  • triggered and ready to use
Clickatell
  • SMS
  • triggered and ready-to-use
Clicksend
  • SMS
  • triggered and ready-to-use
Connectel
  • SMS
  • triggered and ready-to-use
CSCTelecom
  • SMS
  • triggered and ready-to-use
Desk.com
  • Tickets
  • triggered and ready-to-use
Dynamics 365
  • Tickets
  • triggered and ready-to-use
Facebook
  • Messenger & Wall
  • new Channel
Freshdesk
  • Tickets
  • triggered and ready-to-use
Freshworks (formerly Freshsales)
  • CRM
  • triggered and ready-to-use
Google
  • TTS
  • TTS Cloud
  • ASR
  • Dialogflow 
  • DialoflowV2 
  • new extension (Cally Square)
  • new extension (Cally Square)
  • new extension (Cally Square)
  • new extension (Cally Square)
  • new extension (Cally Square)
Grafana
  • Dashboards
  • new extension (Analytics) - FEATURE DEPRECATED
Infobip
  • SMS
  • triggered and ready-to-use (Infobip offline configuration needed)
IntelePeer
  • SMS
  • triggered and ready-to-use
ISpeech
  • TTS
  • ASR
  • new extension (Cally Square)
  • new extension (Cally Square)
Line
  • Messages
  • new Channel
Lumenvox
  • TTS
  • ASR
  • new extension (Cally Square)
  • new extension (Cally Square)
Plivo
  • ClickToCall
  • SMS
  • hints for developers and configuration steps
  • triggered and ready-to-use
Salesforce
  • ClickToCall
  • CRM
  • triggered and ready-to-use
  • triggered and ready-to-use
ServiceNow
  • CRM
  • triggered and ready-to-use
Sestek
  • TTS
  • ASR
  • BOT (Natural Dialog Assistant)
  • new extension (Cally Square)
  • new extension (Cally Square)
  • new extension (Cally Square) 
Skebby
  • SMS
  • triggered and ready-to-use
Skype for Business
  • Messages
  • new Channel
SugarCRM
  • CRM
  • triggered and ready-to-use
Teams
  • Messages
  • new Channel & plugin
Telegram
  • Messages
  • new Channel & plugin
Tilde
  • ASR
  • new extension (Cally Square)
Twilio
  • SMS
  • Trunk
  • WhatsApp
  • triggered and ready-to-use
  • triggered and ready-to-use
  • Native Channel (from rel. 2.5.0)
Twitter
  • Direct Messages & Tweets
  • new Channel
TVox
  • Chat
  • triggered and ready-to-use
Unix
  • SSH
  • external app (plugin)
Viber
  • Messages
  • new Channel
VTiger
  • Tickets
  • triggered and ready-to-use
XLite
  • Softphone
  • external app

Zendesk

  • Tickets
  • triggered and ready-to-use
Zoho
  • CRM
  • triggered and ready-to-use
Zoiper
  • Softphone
  • external app



Related pages