How-to
- Customize Omni Channel Notification Alert
- DID elaboration
- Enable Google SSO
- Generate SSL certificate with Let's Encrypt
- Omni Channel Actions Flow
- Queue calls distribution
- Queue scalability
- Rendering static files in Motion Server
- Translate XCally Motion UI in national languages
- View Audit History in the Log Files
- View Interactions History in the Log files
- Build Click-to-Call into your Website
- Keep safe your data
- Send notification to agents
- How to Manage Dispositions
- How to create a Dialogflow project
- Prefix uniqueid with system name (global uniqueid)
- Change encryption algorithm for Voice Recording files
- Modern Authentication (Microsoft Office365)
- Login with Active Directory accounts using LDAP protocol
- Modern Authentication (Microsoft Dynamics365)
- WebRTC stopped working after Chrome upgrade
- Unable to import contacts
- Unable to delete contact lists, queues or campaigns
- Installation of additional plugins