Inbound Call
- Valerio Ciotta
Owned by Valerio Ciotta
An inbound call is one that a customer initiates towards a Contact Center, which may handle either inbound or outbound calls exclusively or in large volumes or a combination of the two.
An inbound call is one that a customer initiates towards a Contact Center, which may handle either inbound or outbound calls exclusively or in large volumes or a combination of the two.