SMS

In this section you can:

• manage the SMS connection (one or more, according to your needs and provider specifics) that you will use in the Cally Square SMS block to send SMS to your customers;
• see the list of the SMS already sent.

Currently we support Twilio and Skebby providers.

SMS Connection

Click on the New SMS button and complete the form:

• Name: unique name of your SMS connection
• Phone: optional phone number (see provider specifics)
• Username: mandatory, your provider username
• Password: mandatory, your provider password
• Type: 
  • Twilio (https://www.twilio.com/)
    • you have to specify the Token and the Session ID (you can find these info here: https://www.twilio.com/user/account/phone-numbers/dev-tools/api-explorer/incoming-create at the bottom of the page)
      
      
  • Skebby 
    • you can set the optional Sender Name (if the provider allows it)
      
      

After you have created the SMS connection:

• you can verify if the parameters of the connection are ok, clicking on Check connection;
• you can edit the parameters of the connection, clicking on Edit;
• you can delete the connection, clicking on Delete;
• you can see the list of the SMS already sent, clicking on Messages.

Messages

Here you can see the list of sent messages (both success or failed), with info about the Date and Time, the Source and Destination numbers and the text Message.

If you click on the Show button you can see the details related to the single SMS: date and time, source and destination number, the provider, the message and the status (success or failed).

SMS Cally Square block

SMS IVR example