Queues Stats

Owned by Valerio Ciotta

Last updated: Nov 25, 2015

2 min read

Answered / Summary

Answered / Calls by agent

Answered / Service Level

Answered / Calls by queue

Answered / Transferred

Answered / Disconnection Cause

Distribution / Calls by date

Distribution / Calls by month

Distribution / Calls by hour

Distribution / Calls by day

Unanswered / Summary

Unanswered / Disconnection cause

Unanswered / Calls by Queue