IVR Campaign Quick Guide
Step 1. Create a TrunkTrunk is a SIP connection between your phone system and a VOIP provider. Your VOIP service provider will provide you information like Trunk Username, Password and Domain to register XCALLY to their trunking system. Tools → Trunks | |||||||||
Step 2. Create an IntervalDefine when your IVR Campaign will run! Tools → Intervals | Step 3. Create a List and upload ContactsUpload your Contacts: the Dialer will call them automatically! Contacts Manager → List Contacts Manager → Contacts | Step 4. Create the IVR ProjectDesign the Cally Square project for your IVR Campaign! Cally Square → Projects | Step 5. Create the IVR CampaignSet the IVR Campaign parameters (i.e. retries, time interval...) Motion Bull → IVR Campaigns | Step 6. Add List to IVR CampaignAssociate your List of Contacts to the IVR Campaign! You can also add a Blacklist: the Dialer won't call the blacklisted contacts. Motion Bull → IVR Campaigns → Edit | |||||
Step 7. Start the IVR Campaign!Motion Bull → IVR Campaigns → Edit | Step 8. Monitor the IVR Campaign resultsMotion Bull → IVR Campaigns → Edit |