Customize default Music On Hold

Owned by Former user (Deleted)

Last updated: May 04, 2022 by XCALLY Knowledge (Unlicensed)

1 min read

If you want to dynamically change the default MusicOnHold class during the call flow, follow below instructions:

Create your custom moh class and add your audio files

Create variable CHANNEL(musicclass)

Please refer here to create a Variable

Update MOH class on runtime

1. If you use Internal/Inbound dialplan, you need to add the Set application with following syntax
2. If you use CallySquare project, you need to add the Set block with following syntax