V3 Salesforce Integration

V3 Salesforce Integration

 

 

XCALLY  provides the integration with Salesforce to automatically open a task/case for every call (managed via Phonebar or webRTC) depending on the conditions set in the trigger →

New Tab and Integration Tab

 

Moreover, it is possible to start a conversation with a Salesforce contact (using the Phonebar) just clicking on the telephone number →

Integration Tab

 

XCALLY currently uses the V1.10.1 version of the JSforce library and the API version used for Salesforce by default is 3.42