V3 Define the Staff

Owned by XCALLY Knowledge (Unlicensed)
Last updated: Feb 28, 2023
2 min read







In this section you can find how to perform the Staff Configuration:

    • create Agents, Users, Telephones (simple PBX Extensions), setting their Username and Password for login
    • associate Agents to Teams
    • associate Agents to Queues
    • define and change permissions to Users



Click on the name of the topic to go to the related wiki page:




V3 Users


V3 Agents


V3 Telephones

V3 Teams




V3 User Profiles