V3 Recordings

From Cally Square section, it is possible to access to Recordings.

Open

Recordings section shows all the recordings made inside Cally Square projects:

Open

For each recording, it is possible to see the following information:

• Filename: the name of the file 

• Project: the name of the Cally Square project the call was recorded in

• UniqueID: uniqueID of the call

• Phone: caller phone number

• Exten: the extension the caller dialed 

• Audio: hear a preview (ONLY for .wav format) or download call recordings

• Created at: the date and the time of the recording

• Application: the application from which the recording has been made (record, googleasr, awsasr)

• Duration: the duration of the recording

From the three dots menu, it is possible to: 

• Download Square Recording

• Delete Square Recording

• Edit Square Recording 

• Download Recording Transcription (Available only for recording made by Google ASR and AWS ASR):

  • the transcription file is downloaded in .txt

  • the transcription reports the Confidence rate: the reliability of the transcription from the voice recording made by provider ASR