V3 ODBC

What’s about

Open Database Connectivity (ODBC) is an open standard application programming interface (API) for accessing a database. You can connect your IVR application to a remote DB (Database) to read/write data from/to a database.

You can find the ODBC section under Cally Square menu:

Open

Create an ODBC

To create a new database connection click the + New ODBC button

Open

Enter the details of the ODBC:

• Name

• DSN

• Description (not mandatory)
  
  

Click Add ODBC to confirm. 

After the ODBC is created, you can view it in the list of ODBC, edit the connection parameters by clicking on Edit ODBC and remove the current connection by clicking on DELETE button. You can verify if the connection works correctly by using the Test ODBC button.

In the Cally Square Design Area you can use the Database block to build an interaction between the IVR application and your database. In this block, you have to set one of the database connections you have created in the ODBC section as described above.

ODBC on New Client Experience

AVAILABLE FROM VERSION 3.45.0

If you enable New Client Experience, you can view this visualisation, with the list of created ODBC:

you can:

• search for a specific ODBC

• clear all filters

• manage columns, by selecting or not them

• activate the advanced search for each field

• create a new ODBC connection, by clicking on Add and indicate the relative name and DSN

FAQ

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