XCALLY Changelog

The Motion versioning follows the Semantic Versioning guidelines.
In this changelog you can find our main versions, with updates and improvements.

[If you need to explore the previous changelog click on the relative year: 2024 | 2023 | 2022 or find out Phonebar Changelog]

Version 3.47.0

Feb 20, 2025

Updates & Improvements

[XM-384] Improvement in Whatsapp interactions, to inform the customers when they send a file via Whatsapp in a format not supported by the provider in use (Sinch and Twilio). An error message will indicate that the file format is unsupported

[XM-2904] Migration on New Client Experience of Voice/Voicemails → Voicemails on New Client Experience

[XM-2909] Updates on Calls Inspector section → Calls Inspector

[XM-2910] Updates on Queues Inspector section → Queues Inspector

[XM-3725] Added new feature to start a video call (via Vidaoo) directly from SMS and WhatsApp interactions → Video Call on SMS Channel | Video Call on WhatsApp Channel

[XM-3747] Improvement on timings to handle multi-node environments, launching a recalculation of all timing status (to reschedule all jobs correctly)

Advanced Release Notes - New ENV variable:

[XM-3841] [XS-13257] Added the ability for users with an admin role to mark a interaction as unread in the email channel → Email Accounts

[XM-3859][XS-9646] Improvement of JScripty results: now answers (in case of radio buttons or check boxes) are sorted in alphabetical order → JScripty Answers

[XM-3906] [XS-13204] Improvement of the German translation on the new experience web interface

Version 3.46.1

Feb 10, 2025

Updates & Improvements

[XM-3088] Implementation of Dashboard AI Conversation Counters with Bots → AI Conversations Dashboard

Version 3.46.0

Jan 30, 2025

Updates & Improvements

[XM-2134] Migration on New Client Experience of Tools/Canned Answers → Canned Answer on New Client Experience

[XM-2421] Migration on New Client Experience of Tools/Sounds → Sounds on New Client Experience

[XM-2901] Migration on New Client Experience of Voice/Outbound Routes → Outbound Routes on New Client Experience

[XM-2980] Improvements on Queue Timings section → Queue Timings

[XM-3435] Update of Max conversation lenght in ChatGPT tokens based on model → How to configure a OpenAI bot

[XM-3443][XS-12528][XS-12551] Update on endpoint GET /realtime/agents to support filters → https://YOUR MOTION IP ADDRESS/swagger-ui

[XM-3503][XS-12551] Update of swagger documentation for section Realtime/Agents: filter parameter is not supported → https://YOUR MOTION IP ADDRESS/swagger-ui

[XM-3561][XS-12771] Update on Tags to support also Swedish characters, like ÅÄÖ

[XM-3566][XS-12767] Update on Mask Sensitive Data, to hide user data even from the notification popup

[XM-3573] Implementation of new widget Agent "Idle" on general dashboard → General Dashboard

[XM-3642] Improvement of swagger sections related to Timings, Voice Recordings and Quality Analysis → https://YOUR MOTION IP ADDRESS/swagger-ui

[XM-3649] Implementation of canned answers with buttons/lists for Openchannel accounts. Currently only Telegram is supported → Canned Answers on Open Channel Accounts | Canned Answer Agent Side
For this update, openchannel_messages table is changed.
Consider that the update may take longer if there are many records in this table

[XM-3759][XS-13088] Update on email channel, to view correctly inline images (e.g. image with signature), not like attachments

Version 3.45.0

Jan 9, 2025

Updates & Improvements

[XM-2038] Migration on New Client Experience of Tools/Trunks section → Trunks on New Client Experience

[XM-2733][XS-11071] Implementation of Rescheduled status for email channel → Rescheduled Status for emails

[XM-2894][XM-2895] Migration on New Client Experience of Contact Manager/Companies and Contact Item Types → Contact Item type | Companies

[XM-3157] Migration on New Client Experience of Cally Square/ODBC → ODBC on New Client Experience

[XM-3360] Implementation of redirect for Logged widget on General Dashboard. By clicking on this widget, you will be redirected to Realtime/Agents section → Realtime agents data

[XM-3424][XS-12493] Update of JSZip library version

[XM-3426][XS-12499] Improvement of Default Pause option: on settings, admin can enable or disable default pause for all agents. By disabling the flag, agents are forced to choose a specific pause → Agent Omni Desktop Interface | Default Pause Option for agents

[XM-3617][XS-12725][XS-12784] Improved support for more SAML settings, by adding additional .env settings in SAML authentication

Advanced Release Notes - New ENV settings:

[XM-3619] Update in plugins automatic restart system: the new plugin restart system is an opt-in fix and requires enabling .env variables. The restart system must allow restarting after a chosen time delay → Plugin automatic restart system

Advanced Release Notes - New ENV variables:

[XM-3621][XS-10709] Adding configuration variable to check the start of the email scheduler (disabled by default) in the motion-server-v3/src/app.js file → Scheduler email check

[XM-3674] Implementation of all languages on old and new experience → Top bar New Client Experience